Some have asked about why our boiler had a problem in August - after all, it was brand new. The boiler issue is something that we needed to work on with our contractor. All pools are different, and hiccups can be expected as they get the boiler dialed into our pool. In this instance the boiler issue was related to water flow rate, which caused the boiler to run too hot, melting some switches. Fortunately, all items were under warranty and once the problem was discovered, the pool temperature was quickly brought back to a comfortable level.