membership

May 11, 2017

Fixing Membership

We have been reviewing online registration and have noticed some discrepancies.

As a reminder, Family Memberships are available to families consisting of head(s) of household limited to two persons and their dependent children under the age of 25, and/or residence who depend on the head of the household for care and financial support. All dependents and heads of household must be living at the same residence.

Here are some of the specific concerns we have identified:

Nanny Passes

We notice that some are adding a nanny as a family member. i.e. Nanny Smith.
Babysitters or Nannies may come in with a guest pass, or you may purchase a pass for unlimited visits each season. This pass is not tied to a particular name so you may use it for multiple nannies and/or babysitters. Nannies may not use the pool with out one of your family members present. A Nanny Pass only allows entrance for one Nanny at a time. If you have someone listed as a family member who you intend to use as a nanny, please email us to have their name removed. Then LOG IN, click on MEMBERSHIPS and purchase a Nanny Pass ($50).

Grandparents

We notice that some families are including grandparents on their account.
Grandparents may be guested in, purchase a nanny pass and follow those rules, or purchase a single membership. If you have a grandparent listed as a family member on your account, please email us to have their name removed. Then, if they will be used as a nanny, LOG IN, click on MEMBERSHIPS and purchase a Nanny Pass ($50). OR, have them sign up for their own account and purchase the appropriate membership.

Grandchildren

We notice some accounts where grandchildren appear to be listed on grandparents' accounts.
There might be select circumstances where this is permitted (for example, if they live with the grandparents), but as a general rule, grandchildren do not fit under the definition of a family membership and should not be included on an account. If you have grandchildren listed as family members on your account, please email us to have their names removed. Then please purchase guest passes for their use.

Multiple members on accounts

We notice some accounts where it appears that relatives or friends are included on a single family account.
Each family should have their own membership. If you have extra people listed on your account who live at another residence or otherwise do not fall under the definition of a "Family Membership," please email us to have their names removed. You may purchase guest passes if they would like to visit the pool with you.

Sustaining

We have noticed grown children who are still listed on some accounts.
When dependent children reach the age of 25, they should be removed from the membership. If you have grown children listed on your account, please email us to have their names removed.

Single

We have noticed that some single memberships have other people on the account.
Single Memberships should not have more than the one listed. If you are a single and have anyone else listed on your account, please email us to have their names removed. They may use a guest pass to visit the pool.

What to do about it?

If you think your membership might include extra people who shouldn't be included, please log in to your account to make changes and/or email us to have remove your extras no later than Wednesday, May 17th. We will do another review of all memberships at that time, and will be contacting all members who still seem to have inconsistencies.

For more info, check the Membership FAQ on our website.
Review the Bylaws (Article VI. Members and Guests)
or Contact Us directly.